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Pro Wave Sounds
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When you enquire, we collect your name, phone number, optional email, preferred contact method and event requirements. These can include the date, venue, audience size and equipment selections. Please avoid including sensitive personal information in your notes.
We use your information to review the enquiry, contact you, prepare a quotation and keep a record of our discussion. An enquiry does not confirm a booking. Staff with authorized access can review requests and record follow-up notes.
If you submit feedback, we store your display name, optional event description, feedback text and publication permission. Staff review submissions before publishing. Approved feedback may appear publicly with the name and description you supplied. Contact us to request a correction or removal. Do not include private contact details in feedback.
The website uses hosting and database services to store enquiries. When configured, an email provider alerts staff that an enquiry has arrived; the alert contains a reference rather than your full event and contact details. We apply access controls to the staff area. Company images are stored and delivered using Cloudinary when configured.
The public enquiry form does not require an account. Staff sign-in uses essential authentication cookies and an email and password. Following a WhatsApp, Facebook or Instagram link takes you to that service, where its privacy terms apply. This website does not currently include advertising trackers. Choosing the WhatsApp enquiry option saves your request on this website first, then shares a prepared message containing your name, event and package details with WhatsApp. You choose whether to send that message.
Contact us to ask about information we hold, correct your details or request deletion. We will review your request, including any records needed for ongoing arrangements or applicable obligations.
Pro Wave Sounds
Hapugala, Galle, Sri Lanka
Prowavesounds@gmail.com
